At The Pill Box, an asset of Brooklands Pharmacy, we are dedicated to providing the highest quality of service. If you have a complaint, we encourage you to reach out to us. We have established a clear complaints policy to ensure that your concerns are addressed promptly and effectively.
How to Submit a Complaint
- Written Complaints:
Please submit your complaint in writing via email or postal mail. You can send an email to [email protected] or write to us at our registered address:Brooklands Pharmacy
21 Sticker Ln,
Laisterdyke,
Bradford,
BD4 8DP - Acknowledgment of Complaints:
We aim to acknowledge all written complaints within five (5) working days of receipt. - Escalation:
If you are not satisfied with our response, you have the right to escalate your complaint to the General Pharmaceutical Council.
Feedback on Our Services
We value your feedback and welcome any comments or suggestions regarding our services. Please feel free to reach out to us at the same contact details mentioned above.